Customer service is the key to keeping customers and spreading positive word of mouth. Running a successful small business can be difficult at times. You often have to compete with large household-name companies that have a lot of funding so they may offer a wider selection of goods and/or services, more numerous locations, and lower prices. So why is it then that customers keep coming back to small businesses? In many cases, it is due to the excellent, personalized service. Here are some tips to ensure you maintain the best customer service.
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