It’s a question that many professionals ask when deciding how to communicate in a business setting: Should I pick up the phone or send an email?
Nowadays, many people err on the side of email — it’s quick and easy, plus it’s always nice to have time to think about the message you’d like to get across.
But, as you likely know, email isn’t always the right choice.
With that in mind, let’s take a look at some of the pros and cons of both mediums. Here’s how to decide on the phone versus email conundrum based on the content of your message, who you want to speak with and more.
Additionally, if the person you need to reach hasn’t given you their phone number, it’s probably best to send an email.
When deciding which communication tool to use, there’s one more important question to ask: Is the person expecting a phone call?
If the answer is no, consider sending an email first. If it isn’t a good time for the person to talk you can schedule a time that works for both parties.
This question is a bit trickier to answer because everyone has different preferences. Some people like to keep their text messages clear of work-related correspondence. Others find texting to be an easy and convenient way to get answers quickly.
When in doubt, the best thing to do is ask if the person is comfortable being contacted via text message. If you do get permission to text a professional contact, be sure to use it only as needed.
If you guessed that there’s no single answer to this question, you’d be 100% correct.
In today’s modern workplace, there’s room for emails, phone calls, text messages and more. The key is to choose whichever tool is right for the job you’re trying to accomplish.
Clearly, staying on top of business communications isn’t easy. If you’re feeling overwhelmed by your inbox and log of missed calls, consider partnering with a virtual assistant.
These professionals are an affordable staffing solution that can help keep your work life on track, freeing up time for you to do more of your best work (or give you the time to finally take a break). Learn how it works by clicking here.