Google is famous for its love of data-based decision making. Yet even Google was in for a big surprise when it decided to crunch the numbers to decode the secret of success so as to uncover the most important leadership skills
. In a study that involved the collation and analysis of 10,000 manager observations, using surveys, performance reviews and nominations for top-manager awards and recognition, Google reached some amazing conclusions, not least that technical expertise is the least important skill for a good leaders. So what leadership skills are the most important?