Virtual Solutions Blog

When your team is under pressure, it is vital to provide them with the support they need to push through to the end. Businesses are bursting with bosses who demotivate their teams, when their staff needs to be inspired. Most are unaware that their approach is a hindrance, not a help. Frequently bosses become tyrannical, thinking that by playing tough that staff will then do whatever it takes to make it to that finishing line. Research suggests that increasing stress is the worst approach you could take to motivating your team. Employees consequently suffer from unnecessarily high levels of stress, and increased stress means less productivity not more. This article will guide you on the right way of motivating staff, to ensure that they work with maximum productivity and creativity. This will benefit your business and get your entire team through those difficult days. 

Is your inundated inbox driving you insane? Your inbox is the one place it is vital to keep organised so that you can optimise your productivity. If you can't find correspondence from colleagues, miss client complaints or forget to follow up on an email your business could suffer. If your inbox is a giant jumble, odds are you will feel bewildered and your business day will be unproductive. Here are 4 apps and plugins that will restore order to your inbox and make it easy to manage your emails.

Referral Groups are networks of people that have built bonds based on trust, commitment and referral. The ideal referral group contains a wide range of committed members who regularly meet to forge trusting, professional business relationships, as well as to pass on quality business leads and referrals. Referral groups owe their success to the power of a unified team of people affiliated through trust and common goals. Sociologists use the term social capital to describe the collective benefit to a group of people when they cooperate through social networks. They explain that social networks generate value that is based on group bonds. The referral group is the ideal way to generate social and financial capital for your business. 

  

No business, no matter how big or small, should slacken the pace when it comes to customer service. Every year reports on the importance of customer service continue to confirm how vital it is to the success of each and every company. Not prioritizing customer service comes at a high price. For example, a study from NewVoiceMedia demonstrated that firms with poor customer service may lose $62 billion or more, due to bad customer experiences. If a company wants to be competitive and stay ahead of the curve it must constantly improve customer service. This article will detail the top trends to follow to keep customers happy.